Privacy Policy

I am Adrienne Viall and I own and run Dyslexia Welwyn.

For the educational assessment of minors, I act as a data processor and use personal information under the strict instructions of those contracts. I am registered with the Information Commissioner’s Officer (ICO).

What data is collected:

- Personal details (name, DOB, address), sensitive personal data (including health, learning difficulty details), contact information and background information.

How it is collected:

-Email, questionnaires, phone calls and face-to-face during assessments.

Why it is collected:

-To provide a specialist assessment, deliver reports, and provide educational support and recommendations.

How it is stored:

-Data is stored securely electronically on a secure gmail account and also for a short time in paper form in a locked unit in my home office.

Data retention periods:

-Reports are often kept for 6 years for adults, or until a child turns 25, in accordance with legal obligations.

Who it is shared with:

-The reports are shared with the parents/carers. Only with explicit written consent will they be shared with other professionals, schools or workplaces.

Rights of the client:

-The client has the right to access, amend, or delete their data. Please note that I am required by law to retain certain data for legal and accounting purposes, which may limit my ability to fully erase your data.

Use of information:

-Personal information is used with explicit consent from parents or guardians and based on the professional and legal obligations required in the field of teaching and assessment.

Contact Information:

-To exercise any of these GDPR rights or if you have any questions about how I use your information, please contact me at dyslexiawelwyn@gmail.com

This policy was created on 1st March 2026 and will be reviewed annually as required according to legislation set out by the ICO

This should be read alongside my:

-Safeguarding Policy

-Terms and Conditions

Last Modified: March 2026